Privacy Policy

ICO Management Services Limited (company number 4367242 and VAT registration number GB 791 0786 05) ("ICO", "our", "we", or "us") is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1	The information we collect and how we use it
1.1	When you purchase goods or services or book a seminar place, we need to know your name, postal address, e-mail address and any other contact details required to process your order and make delivery to you of the relevant goods. We will not be collecting any billing information (credit or debit card numbers or payment details).
1.2	We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to trustworthy third parties, including our member companies. These statistics will not include information that can be used to identify any individual.
1.3	From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services that we provide on our website and our ability to improve relations between our member companies and those requiring services that those companies provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our website and the service we provide.
1.4	We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please contact us, either via our Contact Page or by post at the address referred to on our home page.
1.5	We may also want to provide you with related information from our member companies and other third parties we think may be of interest to you. If you wish to receive such information please contact us, either via our Contact Page or by post at the address referred to on our home page.

2	Our use of cookies and other information gathering technologies
2.1	A cookie is a text-only string of information that a website transfers to your computer's cookie file on the hard drive so that the website can remember who you are. Cookies usually contain the domain name that the cookie comes from, the lifetime of the cookie and a value (a randomly generate unique number). This information cannot be used to personally identify you. Cookies help to arrange the content of out website to match your preferred interests more quickly.
2.2	Our website uses two different types of cookie - 'session cookies' which remain on the cookie file until you leave our website and 'persistent cookies' which remain on the site for much longer but that exactly length of time depends on the exact type of cookie.
2.3	The cookies on our website can be used to collect and store information (which does not include credit card or payment details). We intend to use such cookies to track how our site is used and to improve our content but they are not currently being used. We intend to provide details of such usage should such cookies be activated.
2.4	It is possible to enable and disable cookies. You can modify the settings on your web browser to accept or reject cookies. However, you may not be able to use all the interactive facilities and features on our website if your computer is set up to reject cookies.

3	How we protect your information
3.1	The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We operate a secure URL for the input of data in relation to placing orders for products or seminars. Any personal data collected by us will be stored and password protected. We will not be collecting or holding any credit card or payment details.
3.2	We also keep your information confidential. The internal procedures of ICO cover the storage, access and disclosure of your information.

4	Sale of business
4.1	If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5	Updating your details
5.1	If any of the information that you have provided to ICO changes, for example if you change your name, e-mail address, or any other details or if you wish to remove your details from our database please let us know the relevant details either via our Contact Page or by sending a letter to the address referred to on our home page.

6	Your consent
6.1	By submitting your information you consent to the use of that information as set out in this policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
6.2	Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
6.3	We may be required by law to disclose the information you have provided to us. In such an instance we may disclose information that we have about you without your consent.

7	Not providing the Information we request
7.1	Whilst you are under no obligation to provide us with the information that we request when purchasing software, workbooks, business materials or booking a seminar place, you will be unable to carry out such transactions unless you provide us with the information that we require.

8	How to contact ICO
8.1	We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please contact us either via our Contact Page or by sending a letter to the address referred to on our home page.